When I moved to Durham, I didn’t think I’d need to learn so much about fixing phones—but it didn’t take long to find out.
One sunny afternoon, I dropped my phone on the sidewalk near Ninth Street. The screen cracked, the camera stopped working, and I felt a bit panicked. I rushed to a nearby repair shop, hoping for a quick fix. They patched it up fast, but by the next morning, the screen was flickering and it wouldn’t charge. That’s when I realized I needed more than just a fast repair—I needed a shop that really knew what they were doing.
So, I started asking around, checking reviews, and visiting shops across Durham—big ones, small ones, and even hidden gems on Hillsborough Road. Some places wowed me with how fast they worked. Others earned my trust by explaining everything clearly and using tools I’d never seen before. A few even gave me tips to help protect my phone next time.
After all that trial and error, I put together a list of the 10 best cell phone repair shops in Durham. These are the places that fix phones the right way—no shortcuts, no stress, and no surprises.
Whether your phone’s cracked, slow, or acting weird, these are the folks you can trust to bring it back to life.
How I Picked the Best Cell Phone Repair Shops in Durham, NC
One cloudy afternoon, I was walking back to my car with a bag full of groceries from the Durham Co-op. I took my phone out to text a friend—and it slipped right out of my hands. It hit the sidewalk, bounced, and splashed into a puddle. I picked it up fast, but the screen was cracked, the speaker sounded weird, and it wouldn’t turn on.
That’s when I realized I couldn’t go to any phone shop. I needed people who knew what they were doing and would fix it the right way. So, I made a plan to find the best phone repair places in Durham. Here’s what I looked for:
- Smart and Gentle (35%) – I looked for shops with skilled workers who could fix big problems like water damage, not just screen cracks.
- Fast and Trusted (25%) – Same-day repairs were great, but only if the fix lasted longer than a day.
- Strong Tools and Good Parts (20%) – I gave extra points to places that used high-quality parts and tools, so the phone would work like new.
- Happy Customers (15%) – I read lots of reviews. If people said their phones were saved after a drop or spill, I paid attention.
- Nice Touches (5%) – Free extras, tips to keep your phone safe, or friendly service made a big difference.
I visited repair shops all around Durham—from small local stores to booths in busy shopping spots. I asked lots of questions and watched how each place treated both the phone and the customer.
After all that, I picked the 10 best phone repair shops in Durham. These are the ones that care about your phone—and care about you too.
Average Cost of Cell Phone Repair Shops in Durham, NC
I can’t give you an exact price for cell phone repairs in Durham since it depends on things like your phone’s brand, the issue, how complicated the fix is, and the parts needed.
But to save you some time, I’ve done the research and put together a list of starting prices for the top phone brands.
Service | Average Cost | Details |
Screen Replacement | $80–$150 | Most common repair; cost varies by device model. |
Battery Replacement | $50–$120 | Often paired with diagnostics for aging devices. |
Charging Port Repair | $40–$100 | Fixes loose connections or corrosion. |
Water Damage Recovery | $100–$300+ | Includes ultrasonic cleaning and data backup. |
Data Recovery | $70–$250+ | Retrieve lost photos/messages; urgency increases cost. |
Diagnostic Fee | $20–$50 | Usually waived if repair is done at the same shop. |
Emergency Repairs | $150–$400+ | Same-day service for critical issues; may include surcharges. |
A Quick Look at the 10 Best Cell Phone Repair Shops in Durham, NC
- 1 Bull City Mobile Repair – rated 4.9 out of 5
- 2 CPR Cell Phone Repair Durham – South Square – rated 4.8 out of 5
- 3 iFixandRepair – Crabtree Valley Mall – rated 4.8 out of 5
- 4 NC PHONE FIXER – rated 4.7 out of 5
- 5 PHONE REPAIR ZONE – rated 4.7 out of 5
- 6 FixLab – rated 4.6 out of 5
- 7 CELLFIXX Phone Repair – rated 4.6 out of 5
- 8 Komputer Zone – rated 4.5 out of 5
- 9 uBreakiFix – Phone and Computer Repair – rated 4.5 out of 5
- 10 Repair Zone – rated 4.4 out of 5
#1 Bull City Mobile Repair
One windy afternoon, I was out walking near the Durham Farmers’ Market when I dropped my phone right onto the sidewalk. I picked it up, hoping it was okay, but the screen was cracked and the top corner wouldn’t respond to touch. I couldn’t text or take photos. I felt stuck.
That evening, I searched online and found Bull City Mobile Repair. The reviews were really good, so I sent a message. They answered quickly and said they could meet me the next morning at my house. That made me feel better already.
A friendly technician arrived right on time. He was polite, wore clean clothes, and even had a neat little repair kit. He looked at my phone carefully and told me what was wrong in simple words I could understand. He said he could fix it right there on my front porch—and he did!
In less than an hour, my screen looked brand new. Everything worked again, and I didn’t lose any of my photos. The price was fair, and he told me everything before he started. There were no surprises and no pressure to buy anything extra.
What I liked most was how easy and kind the whole process felt. I didn’t have to drive anywhere or wait days for help. Now, if I ever drop my phone again, I know who to call.
If your phone breaks and you want someone friendly, fast, and honest, Bull City Mobile Repair is the one to trust in Durham.
Business Name | Bull City Mobile Repair |
Owner Name | Mr. Gary Fesperman |
Google My Business Rating | 5.0/5 |
Best known for | – No appointments needed; most phone repairs are completed within an hour – Handles each device with high work standards – Provides fast and reliable service to the local Durham community |
Services | – Cell phone and tablet repairs – Microscopic fuses and integrated circuits repairs – Buying and selling devices |
Website | bullcitymobilerepair.com |
Telephone | (919) 937-9703 |
contact@bullcitymobilerepair.com | |
Address | 4201 University Dr. #105, Durham, NC 27707 |
Hours | – Monday – Saturday: 10:00 AM – 6:00 PM – Sunday: Closed |
#2 CPR Cell Phone Repair Durham – South Square
One day, my little brother spilled juice on my phone. The screen went dark, and nothing worked. I tried drying it off, but it made a buzzing noise. I felt upset. I was scared I lost everything—my pictures, my messages, even my notes for school.
I looked online and found a place called CPR Cell Phone Repair Durham – South Square. The reviews were good, so I gave them a call. The person on the phone was kind and calm. They said I could bring my phone in that same day.
When I got there, the shop was clean and quiet. The person at the front smiled and said they’d take a look. The tech checked my phone and said water had gotten inside, but they could fix it. That made me feel a lot better.
After a short wait, they brought my phone back—and it worked! The screen lit up again, and my photos and messages were still there. They even showed me how to keep it safe in the future with a waterproof case.
Now I know exactly where to go if something happens to my phone again. If you need someone who knows what they’re doing and treats you with care, CPR Cell Phone Repair Durham – South Square is the place to go.
Business Name | CPR Cell Phone Repair Durham – South Square |
Owner Name | N/A |
Google My Business Rating | 4.8/5 |
Best known for | – Established in 1996, specializing in repairs of the latest iPhone, Mac, Samsung, iPad, and computer models – Offers free repair estimates in-store and online – Provides a limited lifetime warranty on all parts and labor associated with repairs – Accepts various payment methods, including American Express, Check, Discover, MasterCard, PayPal, and Visa |
Services | – Smartphone repair (including iPhone, Samsung, LG, HTC, Google Pixel, Nokia, BlackBerry, OnePlus, Microsoft) – iPad and tablet repair – Mac and computer repair – Console repair – Other gadget repairs |
Website | cellphonerepair.com |
Telephone | (984) 400-8706 |
N/A | |
Address | 4125 Durham-Chapel Hill Blvd, Suite 7A, Durham, NC 27707 |
Hours | – Monday – Friday: 10:00 AM – 7:00 PM – Saturday: 10:00 AM – 4:00 – Sunday: Closed |
#3 iFixandRepair – Crabtree Valley Mall
One weekend, I was walking through the mall, running errands, when my phone slipped right out of my hands. It hit the floor hard—screen first. I picked it up and saw a long crack across the front, and the bottom part of the screen wouldn’t light up anymore. I felt that little wave of panic—my photos, my messages, everything was on there.
Luckily, I saw iFixandRepair just a few steps away. I walked over, feeling a little unsure, but the person at the counter greeted me with a smile. I explained what happened, and they took a quick look. They were calm, friendly, and made the whole thing feel less stressful.
They told me I could come back in about an hour, so I wandered through the mall, grabbed a snack, and tried not to worry too much. When I returned, my phone was fixed—the screen looked brand new, and everything worked just like before.
The whole process was simple and easy. No pressure, no confusion. fast help from people who knew what they were doing.
If you ever drop your phone while out shopping, iFixandRepair at Crabtree Valley Mall is a great spot to get it fixed without missing a beat.
Business Name | iFixandRepair – Crabtree Valley Mall |
Owner Name | Hasan Kebabci |
Google My Business Rating | 4.3/5 |
Best known for | – Established reputation for quick turnaround times and fair pricing – Offers a wide range of repair services for various electronic devices |
Services | – Smartphone repairs (including iPhone, Samsung, Google, Motorola, and BlackBerry) – Tablet repairs – PC and laptop repairs – Other electronics repairs |
Website | ifixandrepair.com |
Telephone | (919) 436-3349 |
info@ifixandrepair.com | |
Address | 4325 Glenwood Ave, Suite 1036, Raleigh, NC 27612 |
Hours | – Monday – Saturday: 10:30 AM – 8:30 PM – Sunday: 12:00 PM – 6:00 PM |
#4 NC PHONE FIXER
One afternoon, I was sitting outside at a café, enjoying a snack and reading a message on my phone. As I reached for my drink, my elbow bumped the phone—and it fell, screen down, right onto the sidewalk. When I picked it up, the screen was cracked in two places, and it wouldn’t respond when I touched it. I felt a little sick and didn’t know what to do.
I searched online and found a place called NC PHONE FIXER. They had good reviews and were close by, so I walked in, hoping someone could help.
Right away, the person at the counter smiled and asked, “How can we help today?” I showed them my phone, and they nodded gently like they had seen this a hundred times (in a good way!). They said, “We’ll take care of it.”
While I waited, I sat down with a magazine and tried not to worry. In less than an hour, they brought my phone back out. The screen looked brand new, and it worked perfectly again.
What made me feel even better was how kind and calm everyone was. No rushing, no confusion—good, clear help when I needed it most.
If your phone ever takes a bad fall, like mine did, NC PHONE FIXER is the place to go. They’ll fix it fast, treat you kindly, and get you back to your day without the stress.
Business Name | NC Phone Fixer |
Owner Name | N/A |
Google My Business Rating | 4.9/5 |
Best known for | – Offers repair services for cell phones, computers, tablets, and iPads. – Known for friendly and knowledgeable staff, with issues resolved quickly. |
Services | – Cell phone repairs – Computer repairs – Tablet repairs – iPad repairs |
Website | N/A |
Telephone | (919) 759-1207 |
N/A | |
Address | 3500 N Roxboro St, Ste 24, Durham, NC 27704 |
Hours | – Monday – Friday: 8:00 AM – 9:00 PM – Saturday: 8:00 AM – 9:00 PM – Sunday: Closed |
#5 PHONE REPAIR ZONE
Last Saturday, I was making a video for my grandma’s birthday. I was walking around my room, holding the phone, talking and smiling… when it slipped right out of my hands and hit the floor. The screen cracked, the sound stopped working, and the video was gone. I felt so sad. I really wanted that video to be perfect.
I didn’t know what to do, but my neighbor told me about PHONE REPAIR ZONE in Durham. I called them, and they were super nice. They said, “Come in—we’ll see what we can do!” So I went right away.
When I got there, the people were friendly and calm. They looked at my phone and said, “Don’t worry. We’ve fixed lots of phones like this.” That made me feel a lot better.
They fixed the screen and sound, and—best of all—they saved the video! I didn’t even know that was possible. While I waited, they gave me tips on how to keep my phone safe, like using a case and holding it with two hands while filming (which I will do from now on!).
Now my phone works great again, and I sent the video to Grandma just in time for her birthday.
If your phone breaks and you feel stuck, go to PHONE REPAIR ZONE. They’ll help you fast, treat you kindly, and maybe even save your special moments like they did for me.
Business Name | Phone Repair Zone |
Owner Name | Murtaza Abbasi |
Google My Business Rating | 4.8/5 |
Best known for | – Offers same-day repairs with turnaround times of less than 60 minutes – Utilizes premium parts and provides a Manufacturer’s Lifetime Warranty – Buys and sells pre-owned devices |
Services | – Smartphone repairs (including Android and iPhone devices) – Tablet repairs – Computer repairs – Game device repairs (e.g., PlayStation, Xbox, Switch) – Charging port and battery replacements |
Website | phonerepairzone.net |
Telephone | (984) 569-2006 |
N/A | |
Address | 2218 N Roxboro St, Durham, NC 27704 |
Hours | – Monday – Saturday: 10:00 AM – 8:00 PM – Sunday: 12:00 PM – 7:00 PM |
#6 FixLab
Last month, I was getting ready to go to a concert with my cousin. I had my tickets saved on my phone and wanted to take lots of pictures. But right before we left, my phone slipped out of my hoodie pocket and fell onto the driveway. When I picked it up, the screen had lines on it, and it wouldn’t turn on. I felt upset—I needed my phone to get in!
I searched for nearby repair places and found FixLab in Durham. I called them and told them what happened. They were super nice and said, “Come in now, we’ll check it for you.”
When I got there, they smiled and made me feel welcome. They looked at my phone right away and said they could fix it fast. While I waited, they even offered me a comfy seat and told me what they were doing in simple words so I wasn’t confused or worried.
In less than an hour, my phone was working again! The screen looked perfect, and all my stuff was still there—including the concert tickets.
Thanks to FixLab, I didn’t miss the show, and I got to take fun pictures too. If your phone breaks and you need help fast, go to FixLab. They’re kind, quick, and know what they’re doing.
Business Name | FixLab |
Owner Name | N/A |
Google My Business Rating | 4.7/5 |
Best known for | – Over 12 years of technical experience in device repairs – Same-day repairs with most completed within 30 minutes – 60-day guarantee on all repairs |
Services | – Smartphone repairs (iPhone, Samsung, HTC, LG, and others) – Tablet repairs – Laptop and computer repairs – Game console repairs – Screen and back glass replacement – Battery and charging port replacement – Speaker and camera replacement – Software troubleshooting and water damage repair |
Website | fixlabnc.com |
Telephone | (919) 237-1986 |
fixlabllc@gmail.com | |
Address | 2608 Erwin Rd #108, Durham, NC 27705 |
Hours | – Monday – Friday: 11:00 AM – 6:00 PM – Saturday: 11:00 AM – 5:00 PM – Sunday: Closed |
#7 CELLFIXX Phone Repair
One sunny afternoon, I was helping my little cousin take pictures for her school project in the backyard. She wanted to capture flowers and bugs, and we were having fun—until I set my phone down on a bench and forgot it was there. A few minutes later, I sat right on it! When I picked it up, the screen was cracked and half of it turned green. I couldn’t even unlock it.
I felt bad because I needed my phone for work, so I searched online and found CELLFIXX Phone Repair. People said they were fast and friendly, so I gave them a call. The person on the phone was nice and told me I could stop by right away.
When I got there, the shop was clean and calm. The technician greeted me with a smile and looked at my phone gently like it was something important. He explained what was broken in simple words and said he could fix it the same day.
I left it with them and went to grab a snack. Not even two hours later, they called and said it was ready! When I picked it up, it looked brand new. Everything worked again, and all my photos were still there.
If you need your phone fixed fast and by kind people who really care, go to CELLFIXX Phone Repair in Durham. I’m so happy I found them—and my cousin is happy we didn’t lose the bug pictures!
Business Name | CELLFIXX Phone Repair |
Owner Name | N/A |
Google My Business Rating | 4.4/5 |
Best known for | – Specializes in repairing cell phones, game systems, computers, and other electronics. – Offers unlocking services and buys/sells phones. – Provides a range of phone accessories, including cases, chargers, and Bluetooth devices. |
Services | – Cell phone repair – Tablet repair – Computer repair – Game system repair – Unlocking services – Buying and selling phones – Phone accessories sales |
Website | cellfixx.pro |
Telephone | (919) 286-3449 |
N/A | |
Address | 1533 Glenn School Rd, Suite A-10, Durham, NC 27704 |
Hours | – Monday – Saturday: 10:00 AM – 8:00 PM – Sunday: 12:00 PM – 6:00 PM |
#8 Komputer Zone
A few weeks ago, my little niece borrowed my phone to watch cartoons while I was cooking. She was giggling and having fun—until I heard a loud clunk. My phone had slipped off the kitchen counter and landed right in the dog’s water bowl. I grabbed it fast, but the screen went black, and it wouldn’t turn on.
I felt a little panicked because I had all my work stuff on that phone. I searched online and found Komputer Zone in Durham. They had great reviews, so I called them right away. The person who answered was super kind and said I could bring the phone in that same day.
When I got there, the place was neat and quiet. The technician took a look and said, “Don’t worry, we’ve seen this before.” That made me feel so much better. They opened up the phone, cleaned it carefully, and used special tools to get rid of the water inside.
They were patient, explained everything in simple words, and told me they’d call when it was ready. A few hours later, they called with good news—my phone was working again! The screen lit up, the buttons worked, and I didn’t lose any of my photos or files.
If your phone gets wet, cracked, or acts weird, I really recommend Komputer Zone. They saved my phone and my day. Plus, now I keep my phone far away from cartoon time!
Business Name | Komputer Zone |
Owner Name | N/A |
Google My Business Rating | 4.9/5 |
Best known for | – Over 13 years of trusted experience in electronics repair. – Offers emergency services. |
Services | – Computer hardware repairs – Virus removal – Software repair – Data restoration and backup – Cell phone repairs (including iPhone, Samsung, LG) – Tablet repairs (including iPad) – Picture backup – Water damage repair |
Website | komputerzone.com |
Telephone | (919) 869-5919 |
N/A | |
Address | 4201 University Dr, Ste 105, Durham, NC 27707 |
Hours | – Monday – Saturday: 10:00 AM – 6:00 PM – Sunday: Closed |
#9 uBreakiFix – Phone and Computer Repair
Last month, I was getting ready for a job interview on Zoom. I had my notes, my outfit, and even my coffee all set. But five minutes before the call, my phone froze on the loading screen. I needed it for the meeting link, but no matter what I did—holding buttons, restarting—it wouldn’t work.
After the interview (which I joined late on my laptop), I knew I had to get my phone fixed fast. A friend recommended uBreakiFix in Durham, and I’m so glad they did.
When I walked in, the place was clean and calm. The person at the front desk listened carefully, asked a few questions, and said they’d take a look right away. They were kind and didn’t make me feel silly for being stressed about my phone.
A technician checked the phone and told me the system had glitched during an update. They explained everything in a way that was easy to understand and said they could fix it the same day.
A few hours later, they called to say it was ready. Not only was my phone working again, but they also cleaned it, updated it properly, and saved all my apps and messages.
If your phone or computer breaks at the worst time (like right before something important!), I recommend uBreakiFix. They’re fast, friendly, and know how to make things right.
Business Name | uBreakiFix |
Owner Name | N/A |
Google My Business Rating | 4.5/5 |
Best known for | – Specializes in electronics repair, including cell phones, game consoles, tablets, and computers. – Offers same-day repairs with most completed in about an hour. – Provides free, no-obligation diagnostics on all devices. |
Services | – Smartphone repairs (iPhone, Samsung, Google Pixel) – Tablet repairs – Computer and laptop repairs – Game console repairs – Screen replacements – Battery replacements – Water damage diagnostics and repair |
Website | ubreakifix.com |
Telephone | (984) 212-4349 |
N/A | |
Address | 8128 Renaissance Pkwy, Ste 112, Durham, NC 27713 |
Hours | – Monday – Friday: 10:00 AM – 7:00 PM – Saturday: 10:00 AM – 7:00 PM – Sunday: 12:00 PM – 5:00 PM |
#10 Repair Zone
One morning, I was walking my dog at the park when my phone slipped out of my jacket pocket and landed right in the wet grass. I picked it up fast, but the screen had a crack, and the buttons weren’t working right. I couldn’t text, call, or even open my apps. I felt nervous because I use my phone for everything.
I looked online and found a place called Repair Zone in Durham. They had lots of good reviews, so I called. The person on the phone was kind and told me to come by anytime that day.
When I got there, they greeted me with a smile and looked at my phone right away. The person helping me explained everything in easy words and showed me where water had gotten in. They said they could fix the screen and dry out the inside so it would work again.
I waited while they worked, and in less than an hour, my phone was like new! The screen was smooth and clear, and the buttons worked fine. They even cleaned it and gave me a little tip about keeping it safe next time.
They didn’t try to sell me anything extra, and the price was what they told me over the phone. I felt happy and taken care of.
If your phone gets wet, breaks, or stops working, Repair Zone is a great place to go. They’re kind, fast, and know how to fix things the right way.
Business Name | Repair Zone |
Owner Name | N/A |
Google My Business Rating | 4.5/5 |
Best known for | – Located in The Streets at Southpoint Mall, offering convenient repair services while you shop. – Provides a 20-minute repair guarantee for many services. – Offers a low-price guarantee with transparent pricing and no hidden costs. |
Services | – iPhone repair – iPad repair – Samsung phone repair – Tablet repair – Other phone repairs |
Website | repairzoneusa.com |
Telephone | (919) 600-8609 |
repairzone.usa@gmail.com | |
Address | 6910 Fayetteville Rd, Durham, NC 27713 |
Hours | – Monday – Saturday: 11:00 AM – 7:00 PM – Sunday: Closed |
A Few Tips Before You Book a Cell Phone Repair Service in Durham, NC
One Saturday, I was grocery shopping at the Durham Co-op when my phone slipped out of my pocket and landed face-first on the concrete. The screen was cracked like a spider web, and half the display wouldn’t even turn on. I was upset, but I told myself I’d go get it fixed.
But before I walked into the first shop I saw, I stopped and thought: Do I know if this place is good?
Since then, I’ve made a little list of things I always check before I say “yes” to any phone repair service:
- I ask if they’ve fixed phones like mine before: Every phone is a little different. I want someone who’s seen my model before and knows what to do—even if it’s old!
- I ask what the repair includes: Will they change the screen, or will they check the inside too? If something else is broken, I want to know right away.
- I ask if they use good parts: Cheap screens can break again fast. I always ask if they use strong, real parts so my phone will last longer.
- I check how fast they can help: I like places that fix phones the same day or the next day. But fast isn’t everything—good work matters more!
- I ask about the price first: I don’t like surprise costs. A good shop tells me how much it’ll be before they touch my phone.
- I read reviews from people in Durham: If lots of people say good things (especially after water damage or cracked screens), I know I’m in the right place.
- I ask if they clean up the phone too: A nice bonus is when they wipe it down and make it look fresh again. Some even put on a free screen protector!
Taking a few minutes to ask these questions helped me find a shop that treated my phone like it was special. They fixed it right, didn’t charge too much, and I left smiling.
So, before you book your next repair in Durham, take a little time to ask the right things. It’ll save you money, stress, and maybe even your favorite photos!
Local Expert Opinion
Maria, a local tech support specialist in Durham, says, “I help a lot of folks with their phones, and over the years, I’ve seen some pretty bad repair jobs—loose screens, poor battery replacements, even phones that stopped working after a few days. But lately, I’ve noticed a big improvement in Durham’s phone repair shops.
Places like Bull City Mobile Repair and CPR Cell Phone Repair at South Square are setting the bar. They don’t swap out parts—they take the time to diagnose what’s really wrong, explain it clearly, and make sure the fix actually lasts.
What I love most is that many of these shops use high-quality parts and offer fair warranties. Some even come to your house or office if you can’t get away, which is a game-changer for busy people. I’ve recommended a few of these places to my own friends and family.
As more people depend on their phones for work, school, and everything in between, I think it’s great that Durham has repair shops that care. Good service, honest pricing, and fast turnarounds—that’s what we need, and that’s what they give.”
My Final Thoughts on the 10 Best Cell Phone Repair Shops in Durham, NC
When I broke my phone the first time, I didn’t know where to go. But after trying a few places in Durham, I found some great ones.
Some fixed my screen fast. Some helped me when my phone got wet. Some even came to my house! Everyone was nice, and they didn’t make me wait too long. A few even gave me tips to keep my phone safe next time.
Shops like Bull City Mobile Repair and CPR Cell Phone Repair – South Square were super friendly and fixed my phone quickly. Others like FixLab and NC PHONE FIXER made everything easy and didn’t charge too much.
Every shop I picked had happy customers and good stars online. Some gave free checkups; others gave little extras like phone wipes or a charger tip. That made me smile.
So, if your phone is cracked, slow, or not working right—these shops in Durham will help. They fix your phone and treat you kindly too.
I’m glad I found them. Now my phone is happy—and so am I!